Handle customer queries, concerns, and feedback through calls, emails, and chats.
Maintain strong relationships with customers and ensure a positive experience.
Manage inside sales activities including follow-ups, product explanations, and order handling.
Proactively reach out to potential leads and convert them into customers.
Maintain and update customer data in Excel and Google Sheets.
Coordinate with internal teams to resolve customer issues efficiently.
Achieve customer satisfaction and sales targets set by the company.
Requirements:
Minimum
1-2 years of experience
in customer handling and inside sales.
Excellent communication skills in
both Hindi and English
(spoken & written).
Proficiency in
Excel and Google Sheets
.
Strong interpersonal and problem-solving skills.
Pleasant personality with good convincing and negotiation skills.
Immediate joiner preferred.
What We Offer:
Competitive salary package.
Opportunity to work in a growing Ayurvedic wellness brand.
Positive and growth-oriented work environment.
Job Type: Full-time
Pay: Up to ₹25,000.00 per month
Work Location: In person
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