Mintree is a growing beauty and wellness brand offering high-quality salon and spa products across India. We focus on delivering professional-grade products and building strong relationships with our salon partners and customers.
Know more about us:
www.mintree.in
Key Responsibilities:
Handle customer queries through calls, WhatsApp, email, and social media.
Assist customers with product information, order updates, and issue resolution.
Make outbound calls to customers and salon partners for follow-ups, feedback, pending payments, order confirmation, and promotional calls (Telecaller responsibilities).
Coordinate with the sales and operations teams for order processing and follow-ups.
Maintain customer records and update CRM/Excel sheets regularly.
Provide after-sales support and ensure timely follow-ups.
Build strong relationships with salon partners and B2B customers.
Handle complaints politely and resolve issues efficiently.
Share product details, offers, and promotions when required.
Prepare daily reports on customer interactions and open issues.
Requirements:
Graduate in any field.
0-3 years of experience in customer support, CRM, or sales coordination.
Good communication skills (English & Hindi).
Basic proficiency in MS Excel, WhatsApp Business, and email communication.
Strong follow-up, coordination, and problem-solving skills.
Customer-friendly and patient attitude.
What We Offer:
Salary based on experience.
Supportive and positive work environment.
Growth opportunities within the company.
How to Apply:
Apply directly on Indeed or send your resume to
hr@premier-lifestyle.com
Job Type: Full-time
Pay: ₹10,558.44 - ₹35,244.60 per month
Benefits:
Provident Fund
Work Location: In person
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