Job Description

Key Responsibilities:

Act as the point of contact for clients after booking confirmation. Maintain regular communication with clients regarding payment schedules and due dates. Follow up on outstanding payments and send reminders through calls, emails, or WhatsApp. Share necessary documents such as allotment letters, payment receipts, tax invoices, demand letters, etc. Coordinate with internal departments (Accounts, Legal, Project Team) to resolve client queries. Maintain updated records of payments and communication in the CRM system. Schedule and coordinate site visits related to possession or document handover. Ensure a smooth and professional post-sale experience for all clients. Prepare weekly and monthly MIS reports related to client payments and interactions.
Skills & Qualifications:

Bachelor's degree in any discipline (preferred: B.Com, BBA, BA). Strong communication skills - both verbal and written (Hindi & English). Basic knowledge of Excel, email etiquette, and file management. Pleasant personality and professional telephone manners. Ability to follow up consistently and maintain polite client relations. Willingness to learn about real estate documentation and payment processes. Freshers with strong interpersonal and coordination skills are welcome.
Job Types: Full-time, Permanent

Pay: ?200,000.00 - ?400,000.00 per year

Schedule:

Day shift Morning shift
Work Location: In person