Studio5 Design is a national and international award-winning interior design and architecture firm, renowned for creating exceptional design experiences across India and globally -- with a strong presence in Dubai, KSA, Sri Lanka, Africa, the USA, and the UK. With over 25 years of expertise, Studio5 Design is recognized for its innovative, client-centric approach. Our diverse portfolio spans aviation, retail, commercial, hospitality, and luxury residential projects, reflecting our passion for design excellence.
We believe every success story is powered not just by front-line talent but also by the strength of the backstage team. With 108+ dedicated professionals, whom we proudly call athletes on a mission, who continue to craft extraordinary spaces with passion, precision, and purpose.
Job Overview:
The CRE will act as a single point of contact for clients post-sales, managing scope documentation, client communication, tax invoicing, and payment follow-ups. This role bridges clients, internal teams, and finance while ensuring timely execution, excellent service, and strong relationship building with both domestic and international clients.
Key Responsibilities:
Scope of Work (SOW) Preparation:
Prepare the Scope of Work (SOW) document based on data provided post-sales confirmation.
Ensure that all deliverables, timelines, and commercial terms are clearly defined in the SOW.
Coordinate with the Director, Project Head to finalize the SOW.
Regularly update and revise the SOW based on project progress and client requirements.
Client Query Handling & Relationship Management:
Act as the single point of contact for client queries, ensuring prompt and professional responses.
Maintain strong communication with clients (national and international) and address concerns proactively.
Coordinate with internal teams to resolve client issues efficiently.
Build long-term relationships with clients to enhance repeat business and referrals.
Tax Invoicing & Financial Coordination
Prepare tax invoices as per country-specific compliance.
Ensure timely and accurate invoicing to avoid financial discrepancies.
Work closely with the Finance Department to ensure smooth processing of invoices.
Payment Follow-ups & Financial Tracking
Conduct effective follow-ups for payments to ensure timely collections.
Coordinate with clients regarding outstanding dues and escalate if required.
Maintain and update a payment tracking system for all projects.
Generate monthly receivables reports and share insights with the Director and Finance Team.
Communicate with the Director and Finance Team about receivables and delays.
Client Data Management & Reporting
Maintain an up-to-date client database with key project details, SOW updates, and payment statuses.
Ensure that all client interactions, agreements, and modifications are documented.
Generate regular reports on client engagements, project progress, and payment statuses.
Identify trends in client behavior and suggest strategies to enhance client satisfaction.
Coordination with Internal Teams
Work closely with the Project CRR (Client Relationship Representative) to monitor project progress.
Ensure that projects are moving as per the stages mentioned in the SOW.
Provide inputs to the team for smoother client coordination and project execution.
Act as a bridge between clients, project teams, finance, and management.
Additional Responsibilities
Assist in preparing client proposals..
Keep track of expansions with existing clients.
Ensure adherence to international business ethics and compliance.
Must-Haves:
Proficiency in drafting SOWs based on business requirements.
Knowledge of tax invoicing and country-specific compliance.
Strong skills in payment follow-up and financial tracking.
Ability to manage and update client databases with accuracy.
Strong project coordination experience ensuring client and internal team alignment.
Excellent communication and negotiation skills.
Problem-solving attitude and proactive resolution skills.
Time management and multitasking abilities.
Attention to detail and organizational precision.
Team collaboration and cross-functional coordination.
Add-Ons:
Experience working in international markets.
Familiarity with client servicing in the design, architecture, or construction domain.
Exposure to financial reporting and receivables management tools.
Experience in CRM software or systems for tracking client engagements.
What You Get:
A dynamic opportunity to work with global clients and high-value projects.
Exposure to business operations, finance, and project coordination in the design industry.
Cross-functional learning with the sales and finance teams.
A collaborative, fast-paced, and professional work culture
Long-term career development with a growing international firm.
If your mission is also to arrive at a well-designed destination, then
Studio5 Design
is your perfect playground.
Let's create spaces that speak louder than words.
Let's all work together to achieve
ONE GOAL
Click the link below, fill out the form, and you're all set: