Job Description

We are seeking a proactive and customer-focused individual to handle daily customer enquiries and build strong relationships with our buyers. The ideal candidate should be a good communicator, problem-solver, and capable of turning enquiries into positive customer experiences.

Key Responsibilities:

Handle daily customer enquiries on WhatsApp, Instagram DMs, email, and website chat. Provide clear product information, order updates, and guide customers through the buying process. Follow up with customers and maintain a high level of customer satisfaction. Resolve complaints and escalate complex issues to the operations team. Maintain daily enquiry logs and provide feedback for improvement. Engage with customers politely and professionally, ensuring a positive brand image. ?

Familiarity with Social Media

, especially

Instagram

(DMs, Stories, Posts). ?

Fluent in English

- both written and spoken. ?

Fast and accurate typing skills

for quick response handling. ? Good communication skills and a positive, problem-solving attitude. ? Basic understanding of customer support and online shopping behavior. ? Experience in handling customer chats, WhatsApp Business, or Instagram messages is a plus.

How to Apply:

Send your CV to [levenk00007@gmail.com] or message us on WHATSAPP [9747190395].

Job Types: Full-time, Part-time, Permanent, Fresher, Internship
Contract length: 6 months

Pay: ₹10,098.00 - ₹19,890.00 per month

Expected hours: No more than 60 per week

Benefits:

Flexible schedule Internet reimbursement
Schedule:

Day shift
Supplemental Pay:

Overtime pay Performance bonus Quarterly bonus
Work Location: In person

Expected Start Date: 25/06/2025