Customer Relationship Executive/ Manager

Year    MH, IN, India

Job Description

KEY RESPONSIBILITIES:-

? Experience in Lead Generation

? Reach out to potential customers

? Handling customers over calls

? Experience in domestic sales

? Serve as a key point of contact for clients for order updates, documentation, and issue resolution.

? Manage the end-to-end order processing cycle - quotations, order entry, invoicing, and dispatchcoordination.

? Support the field sales team with client updates, follow-ups, and reporting.

? Maintain accurate customer records and sales data using CRM and Excel-based tools.

? Coordinate with logistics, accounts, and production teams to ensure smooth operations.

? Prepare MIS reports, sales summaries, and client follow-up trackers for management.

? Ensure a high standard of customer service, building strong and long-term client relationships.

QUALIFICATIONS & SKILLS:-

? Graduate in Commerce, Business Administration, or relevant field (MBA preferred).

? Fresher/ experience in back office sales, customer relationship management, or sales coordination.

? Strong communication skills in English and Hindi (Marathi is a plus).

? Proficient in MS Office (Excel, Word, Outlook); ERP/CRM software knowledge preferred.

? Must be Target oriented

? Detail-oriented, organized, and able to multitask under deadlines.

? Based in or willing to relocate to Nagpur

Job Types: Full-time, Permanent, Fresher

Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4651120
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year