Job Description

Job Summary:

We are looking for a proactive and customer-focused

Customer Relationship Executive (CRE)

to manage customer interactions, ensure high levels of satisfaction, and build strong, long-term relationships with clients. The ideal candidate will act as a key point of contact between the organization and its customers.

Key Responsibilities:

Handle customer inquiries through phone calls, emails, WhatsApp, and in-person interactions Maintain positive relationships with customers by providing timely and effective support Resolve customer complaints and issues in a professional and empathetic manner Follow up with customers to ensure satisfaction and service quality Maintain accurate customer records and update CRM systems regularly Coordinate with internal teams to ensure smooth service delivery Provide information about products/services and assist customers with bookings or requests Collect customer feedback and share insights with management for improvement
Job Type: Full-time

Pay: ?12,000.00 - ?20,000.00 per month

Education:

Bachelor's (Preferred)
Work Location: In person