Job Description

We are looking for a proactive and customer-focused Customer Relationship Executive to manage client interactions, address customer queries, and ensure a smooth customer experience. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and the capability to build and maintain positive customer relationships.

Skills Required

Excellent verbal and written communication skills.

Strong interpersonal skills with the ability to build trust and rapport with customers.

Ability to handle customer queries, complaints, and escalations professionally.

Problem-solving skills with a customer-centric approach.

Good organizational and time-management abilities.

Basic computer knowledge (MS Office, CRM tools, email handling).

Ability to work in a fast-paced environment and manage multiple tasks.

Patience, empathy, and strong listening skills.

Job Types: Full-time, Permanent

Ability to commute/relocate:

Thiruvananthapuram - 695582, Kerala: Reliably commute or planning to relocate before starting work (Required)
Language:

English (Required)
Work Location: In person