to join our Kochi office. The ideal candidate will be responsible for managing client communications, handling post-sales coordination, and ensuring a smooth customer experience from booking to handover.
Key Responsibilities:
Build and maintain positive relationships with customers.
Handle client inquiries, project updates, and documentation.
Coordinate with sales, finance, and project teams for timely updates.
Manage customer databases and follow up on payments.
Ensure high levels of customer satisfaction and service quality.
Assist in resolving customer concerns promptly and professionally.
Qualifications & Skills:
Bachelor's degree in Business Administration, Marketing, or a related field.
1-3 years of experience in customer relations or CRM (preferably in real estate).
Strong communication and interpersonal skills.
Proficient in MS Office and CRM tools.
Pleasant personality with a customer-centric approach.
Why Join Us:
Be part of a reputed and growing real estate brand.
Dynamic and supportive work environment.
Attractive salary package and career growth opportunities.
Job Type: Full-time
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
Cell phone reimbursement
Ability to commute/relocate:
Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Customer relationship management: 1 year (Preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.