, we're redefining the fitness experience. As a premium health and wellness center, we deliver personalized services that go beyond workouts -- focusing on our clients' overall health, recovery, and long-term well-being.
Role Overview
We are looking for a proactive and committed
Customer Relationship Executive (CRE)
to join our
head office team
.
As the first point of contact, you will play a key role in building strong client relationships and ensuring an excellent customer experience.
Key Responsibilities
Manage and follow up on client leads and inquiries
Address client concerns promptly and professionally over phone
Coordinate with the fitness studio team to ensure smooth daily operations
Maintain accurate client records (both digital and physical)
Report to the Marketing Head
Requirements
Minimum 1 year of experience in a customer-interacting role
Excellent verbal communication skills
Fluency in
English and Malayalam
Strong phone and in-person etiquette
Ability to work independently and as part of a team
Willing to build a
long-term career
within the company
Benefits
Provident Fund
Performance-based growth opportunities
Supportive and growth-oriented work environment
Job Type: Full-time
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Provident Fund
Education:
Master's (Required)
Experience:
Customer service: 1 year (Required)
Microsoft Office: 1 year (Required)
Language:
English (Required)
Work Location: In person
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