Job Description

Job Title:

Customer Relationship Executive

Location:

Thrissur

Salary Package:

?15,000 + performance-based incentives

:

We are looking for a motivated and customer-focused

Customer Relationship Executive

to build and maintain strong client relationships, ensure customer satisfaction, and support business growth. The ideal candidate will have prior experience in customer relationship management, with a strong ability to communicate effectively and resolve client queries.

Key Responsibilities:

Develop and maintain long-term relationships with clients. Address customer needs, inquiries, and complaints in a timely manner. Coordinate with internal teams to ensure smooth service delivery. Identify opportunities for upselling or cross-selling products/services. Maintain accurate records of client interactions and feedback. Support sales and service teams in achieving business goals.

Requirements:

Minimum 2 years of experience in a customer-facing role. Strong communication and interpersonal skills. Tamil-speaking ability will be an added advantage. Experience in the

electrical field

preferred. Ability to work independently and handle multiple tasks effectively. Customer-oriented mindset with problem-solving ability.

Compensation:

Fixed Salary: ₹15,000 per month Performance-based incentives available
Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person