Building and maintaining good relationships with all customers.
Overseeing the relationship with customers handled by sales team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products to increase sales.
Manage the customer care number and timely respond to the customer queries.
Generate sales leads.
Keep records of customer complaints, dropout details, staff movements etc.
Take the extra mile to engage customers.
Online Sales Support.
Meeting with managers in the organization to plan strategically.
Job Requirements
A bachelor's degree/Diploma.
Excellent interpersonal and communication skills.
Strong phone contact handling skills and active listening.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.
Ability to multi-task, prioritize, and manage time effectively.
Maintain a positive attitude focused on customer satisfaction.
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Work Location: In person
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