Job Description

After-sales executives provide support and assistance to customers after they have purchased a product or service. Their responsibilities may include:

EXPERIENCE: 2+YEARS IN REAL ESTATE

Customer satisfaction

: Ensuring customer satisfaction and minimizing complaints

Customer relationships

: Building and maintaining long-term customer relationships

Service quality

: Improving the quality of service and reducing complaints

Service schedules

: Adhering to service schedules

Budget management

: Reviewing and managing budgets for the after-sales service department

Employee health and safety

: Ensuring the health and safety of employees

Product-related complaints

: Coordinating with R&D and QA to resolve product-related complaints

Field team utilization

: Improving or monitoring field team utilization, efficiency, work plan, and skills

Data analysis

: Updating, monitoring, and analyzing the status of repairing activity or customer complaints

Team management

: Handling a team of people and managing the daily plan for the activity
Job Type: Full-time

Benefits:

Food provided Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Application Question(s):

HOW MANY YEARS OF EXPEREINCE AS SITE ENGINEER? WHAT IS YOUR CURRENT SALARY? WHAT IS YOUR EXPECTED SALARY?
Work Location: In person