Job Description

Dear Candidate,

we are looking for Customer Relationship Executive.

Location - Bangalore - HSR Layout.

Job Title:

Customer Relationship Executive

Role Summary

The Customer Relationship Executive is responsible for maintaining positive relationships with customers, ensuring smooth communication, addressing queries, and supporting customer retention and satisfaction.

Key Responsibilities

Handle inbound and outbound customer calls Assist customers with queries, requests, and service support Maintain regular follow-ups with existing customers Update customer details in CRM systems Coordinate with internal teams to resolve customer issues Ensure high levels of customer satisfaction Support sales and post-sales activities Collect customer feedback and share insights with the team

Required Skills

Good verbal and written communication skills Customer-focused attitude Problem-solving ability Follow-up and coordination skills Basic computer and CRM knowledge

Qualifications

PUC or Graduate. 0-6 Months of experience in customer handling / support / sales
Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Work Location: In person