Follow call scripts and use knowledge services offered to collect necessarily details from customers and create inquiries and reservations in the CRM application, document any complaints from customers and provide solutions, ensure prompt follow ups.
Handle a large volume of inbound and outbound calls in a timely manner
Follow communication scripts and use knowledge software products and services to go off-script when necessary
Build positive relationships with customer, ensuring that all questions are handled appropriately
Job Type: Full-time
Pay: ₹27,000.00 - ₹45,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.