Building and maintaining profitable relationships with key customers.
? Overseeing the relationship with customers handled by your team.
? Resolving customer complaints quickly and efficiently.
? Keeping customers updated on the latest products in order to increase sales.
? Meeting with managers in the organization to plan strategically.
? Expanding the customer base by upselling and cross-selling.
? Understanding key customer individual needs and addressing these.
? Conducting business reviews using CRM programs.
? Knowing your competition and strategizing accordingly.
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