Company Name : Flying Colour Business Setup Services LLC
Company Website : https://www.flyingcolour.net/
All Holidays will be as per UAE Calendar
Below are the details of the job
Position: Relationship Officer/ Client Coordinator/ Customer Service Executive
Location : Work from Home (Remote)
Should have their own Laptop, stable wifi,android phone,power backup
Type : Full Time
Working Day - 6 days working (Monday to Saturday)
Working Timing -
Monday to Friday - 10.30am to 8.00pm IST
Saturdays - 10.30am to 5.30pm IST
IT REQUIREMENT ( Compulsory )
An i5 processor with 10th and above Generation
8-12GB of RAM
256GB Solid State Drive (Not a Hard Disk, it should be SSD/NVME type)
An Android Phone ( Iphone has a storage issue as we will be using Whatsapp and need more space for the backup)
Roles and Responsibilities
- 5+ Years experience in Customer care(Calling)/Administrative role
- Major Experience in Operations role.
- Familiar with CRM and good communication skills
- Acts as a first contact for all clients and creates an inviting, professional atmosphere.
- Answer client's calls & Emails and address their queries and concerns within the assigned timelines.
- Every day send follow up Emails/ Calls / whatsapp to clients regarding their ongoing work and updating the same in the software without fail.
- Taking immediate action on new order forms received from Sales/ECS/CP team within below timelines
- Responsible for handling a portfolio of 70-80 clients.
- Discussion with clients regarding their needs and desires of business formation in different zones and providing research based advisory to clients.
- Handle and resolve client issues or concerns promptly and effectively, collaborating with internal teams.
- Ensure the quality of service provided to clients is as per the standards defined by the company
- Preparation of applications on Freezone and Offshore Portals.
Apply Now: Interested candidates are invited to share their CV at hrdept2@flyingcolour.com or send it via WhatsApp to +971-529396783.