Job Description

Qualification : Any Bachelor Degree

Skills required : Excellent communication skill in English and Hindi + 1 local language, MS office

Work Experience: Minimum 1-2 year in the relevant field

•Roles and Responsibilities •

Documentation: ₹ Maintaining customer database (address, contact details, KYC documents, etc...)


Preparing and execution of agreement, Tripartite agreements, NOC and other related documents Customer Query management :


Responding to customer queries related to project, status of unit, accounts


Responding to customer queries related to legal documentation in coordination with legal team


Responding to queries raised by financial institution on legal documentation in co-ordination with legal team Financial Institutions


Coordination with banks for approval of projects for home loan
Execution of documents related to project approval


Assis ng customers with respect to sanction of loan and disbursal of payment Payments : ₹ Projecting receivables
Notifying customers regarding upcoming payment milestone in coordination with Project team


Sharing statement of account
Sending Demand note on completion of milestone
Coordination with banks for disbursal of payment


Follow up on payments
Sending receipts on receiving the payments
Sending interest note for delayed payments


Sharing statement of account Updates: ₹ Sending monthly project update to customers
Providing unit update to customer as and when required Handovers:


Checking units for handover readiness in coordination with projects team
Hanover of unit to respective home owners


Assisting customers in registration of their homes in coordination with legal team.

Job Type: Full-time

Pay: ₹8,733.33 - ₹25,383.86 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 3 years (Preferred)
• Customer service: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 8296295648