Customer Relationship Executive

Year    Jamshedpur, JH, IN, India

Job Description

To receive Guests calls in a friendly, courteous and professional manner at all times o Ensure all Guest and vehicle details are updated on the DMS o Ensure that there is sufficient work loaded each day, by booking appointments to fill up the available hours, using the scheduling system o Provide clear detail of the upcoming appointment o Provide a clear explanation of the Guest concerns o Document and follow up on any issues o Ability to manage Guest expectations o Advise Guests of the arrival time for their booking o Proactive when dealing with Guests and staff

Skills Required



Enjoy working in a team and dealing with people o Ability to show genuine care and empathy o Positive and friendly attitude o Well organised o Outstanding ability to follow up on issues in a timely manner o High attention to detail o Problem solver o Strong interpersonal and communication skills o Brand ambassador o Computer literacy o Good listener
Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Internet reimbursement Paid time off
Schedule:

Day shift
Supplemental Pay:

Commission pay Performance bonus Yearly bonus
Experience:

total work: 2 years (Preferred) * Customer service: 1 year (Preferred)

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Job Detail

  • Job Id
    JD3934563
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Jamshedpur, JH, IN, India
  • Education
    Not mentioned
  • Experience
    Year