Job Description

The Customer Relationship Executive is responsible for managing and nurturing relationships with customers. This role involves understanding customer needs, providing support, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills and a passion for building strong customer relationships. Responsibilities:


Respond to customer inquiries via phone, email, and chat. Provide product information and support. Resolve customer issues and complaints. Maintain customer records and update account information. Identify opportunities to upsell and cross-sell products. Follow up with customers to ensure satisfaction. Build and maintain strong customer relationships. * Analyze customer feedback and provide insights to improve customer experience.