Job Description

Job Title:

Customer Relationship Manager (CRM)

Location:

Haldwani, Uttarakhand

Employment Type:

Full-time

Gender Preference:

Female Candidates Only

Experience:

0 to 1 Year in Client handling

Job Responsibilities:

Build and maintain strong relationships with existing and potential clients. Handle customer enquiries, resolve issues promptly, and ensure customer satisfaction. Coordinate with internal departments to deliver client requirements efficiently. Maintain accurate customer records in the CRM system and update data regularly. Follow up with clients for feedback, renewals, and service improvement. Support sales and marketing teams in client communication and engagement activities. Prepare reports on customer interactions, satisfaction levels, and feedback trends. Ensure timely communication and professional representation of the company.

Required Skills & Qualifications:

Graduate in any discipline (preferably in business, marketing, or communication). Excellent verbal and written communication skills. Strong interpersonal and problem-solving abilities. Proficiency in MS Office and CRM tools. Positive attitude, good time management, and ability to multitask.
Salary: 9,000 to 12,000 Per Month

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person