Job Description

Job Title

: Customer Relationship Executive

Company name

: Mindra green energy llp

Location

: 160,Devraj industries, Pirana Road, Indira Nagar II, Lambha, Ahmedabad, Gujarat 382405

Minimum experience:

Fresher/ 1 to 3 Years of experience [

FEMALES CANDIDATES WOULD BE PREFER ]

Educational Qualification:

B.Com/BBA/BA

Skills required:

Must have strong knowledge of Microsoft tools and effective communication skills.

JOB DESCRIPTION

Manage and maintain strong relationships with customers, distributors, and installers for solar inverter products. Handle customer inquiries, complaints, and follow-ups to ensure high customer satisfaction. Coordinate with sales, production, service, and logistics teams for timely order processing and delivery. Support after-sales activities including service requests, warranty claims, and technical assistance coordination. Maintain accurate customer records and update information in CRM systems regularly. Collect customer feedback and share insights with management to improve products and services. Ensure professional communication and deliver a positive customer experience at all stages.
Job Types: Full-time, Permanent, Fresher

Benefits:

Provident Fund
Work Location: In person