Job Description

FEMALE STAFF REQUIRED ONLY

Role and Responsibilities:

Coordinating with the customer and handling their queries regarding any operational issues Excellent with coordination & problem solving, providing timely solutions Handling client escalations and closures on time Checking MIS Report on daily basis and sharing the same with customers. To Ensure all shipments to be picked up and connected from the origin as per defined TAT Coordinating with W/H for the daily System entries and Transactions Coordinating with the W/Hs for the stock reconciliation as per schedule Should be focused on customer satisfaction. Maintaining the MOM along with actions plan for improvement Customer-centric approach & Positive Attitude Regular Customer Visit
Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

Health insurance Life insurance Provident Fund
Education:

Bachelor's (Preferred)
Experience:

Customer support: 1 year (Preferred)
Language:

English (Preferred)
Location:

Nana Chiloda, Ahmedabad, Gujarat (Preferred)
Work Location: In person