Job Description

A highly motivated and articulate female professional with a passion for the automobile/hospitality/Tourism sector. We are looking for an experienced Tele caller to join our dynamic team and drive customer engagement and sales support.

Key Requirements & Qualifications

Experience:

Minimum 1-2 years of proven tele calling experience

is essential, with a strong preference for candidates who have worked within the

automobile, automotive sales or service.

Communication Skills:

Exceptional verbal communication in , e.g., English, Hindi, and local language]. Must be clear, persuasive, and professional.

Industry Knowledge:

Familiarity with common automotive terms, sales processes (e.g., test drive scheduling, service, follow-ups), and service processes is highly valued.

Soft Skills:

Strong listening skills, excellent phone etiquette, persistence, and a patient, customer-centric attitude.

Technical Proficiency:

Comfortable using CRM software and Microsoft Office suite (Word, Excel).
Role & Responsibilities

The Telecaller will be responsible for a range of activities crucial to our customer relationship and sales pipeline:

Lead Generation & Nurturing:

Contacting potential customers from various databases (new inquiries, existing client lists) to introduce our vehicles/services and qualify leads.

Appointment Setting:

Scheduling appointments for our sales and service teams, such as

test drives

or

service bookings

.

Follow-up:

Conducting timely follow-up calls for sales inquiries, service feedback, and post-sales satisfaction.

Customer Relationship Management:

Maintaining accurate and detailed records of all interactions and transactions in the company's CRM system.

Product Knowledge:

Quickly learning and effectively communicating the features, benefits, and current offers on our range of vehicles and services.
Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement
Experience:

Telemarketing: 1 year (Required)
Work Location: In person