Job Description

Oversee all after-sales services and implementation activities in the assigned region. Build and maintain strong relationships with schools, principals, teachers, and academic coordinators Visit schools and institutions to collect feedback, testimonials, and reviews Act as the primary point of contact for post-sales support and relationship management Ensure effective onboarding and usage books Address queries, concerns, and support requirements from schools in a timely manner and support on digital work. Coordinate with sales, content, and product teams to share feedback and improvement suggestions Conduct regular follow-ups to ensure customer satisfaction and retention Support renewal, repeat orders, and upselling opportunities through relationship building Maintain accurate records of interactions and feedback in CRM or reporting tools Ensure 100% customer retention. Support sales with demos and other service-related requirements. Maintain accurate reporting and documentation.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person