Job Description

A Customer Relationship Executive (CRE) is responsible for managing client relationships, ensuring customer satisfaction, and good communication driving business in premium Real estate field growth through effective communication and problem-solving skills.

Salary 25,000 to 30,000 based on your experience (corporate culture)

Key Responsibilities

Client Management

: The CRE serves as the primary point of contact for clients, addressing their inquiries, resolving issues, and ensuring a positive customer experience. This includes managing inbound and outbound calls and following up on leads.

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Relationship Building

: Establishing and maintaining strong relationships with clients is crucial. The CRE works to foster loyalty and trust, which can lead to increased customer retention and revenue growth.

Project Planning and Execution

: Involvement in planning and executing projects to meet client needs and company objectives efficiently is a key part of the role.

Collaboration

: The CRE collaborates with cross-functional teams, including sales and customer service, to ensure seamless service delivery and support for clients.

Performance Measurement

: Success in this role is often measured through key performance indicators (KPIs) such as customer satisfaction scores, retention rates, and revenue growth attributed to client relationships. Employee benifits as per market standards.

Required Skills and Qualifications

Educational Background

: A bachelor's degree in Business Administration, Marketing, or a related field is typically preferred.

Experience

: A minimum of 2-3 years of experience in customer relationship management, sales, or a related field is often required.

Technical Skills

: Proficiency in CRM software, Microsoft Office, and data analysis tools is essential for managing customer interactions and analyzing data.

Soft Skills

: Excellent communication, problem-solving abilities, adaptability, and a customer-centric approach are critical for success in this role.
Job Types: Full-time, Permanent, Fresher

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid time off Provident Fund
Language:

English (Preferred)
Work Location: In person