Job Description

Key Responsibilities

Greet and assist patients at the reception with warmth and professionalism Schedule appointments and manage the daily consultation calendar Guide patients through treatment plans with clarity and empathy Counsel patients about non-surgical treatment options offered at the clinic Follow up with leads through phone calls and WhatsApp for consultation bookings Convert telephonic and WhatsApp inquiries into confirmed appointments Maintain patient records and update treatment progress in the system Coordinate with doctors and therapists to ensure smooth clinic operations Handle payment transactions, issue receipts, and maintain daily billing records Support in managing clinic ambience and first impressions Track patient satisfaction and encourage reviews/testimonials

Skills Required

Excellent communication and interpersonal skills Strong persuasion and counselling abilities Confident phone and WhatsApp communication Basic computer knowledge (Excel, CRM tools, Google Sheets) Organized, proactive, and a team player Ability to multitask in a fast-paced clinical environment

Preferred Experience

Prior experience in clinic, hospital, wellness, or healthcare customer service Background in tele-sales or client counselling is a plus
Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?15,000.00 per month

Schedule:

Day shift Rotational shift
Supplemental Pay:

Commission pay Performance bonus Shift allowance
Application Question(s):

Do you have any experience in sales? Brief about it. Atleast, two Sundays will be working with a compensatory off. Would that be ok for you? What is your salary expectation?
Language:

English (Preferred) Arabic (Preferred) Malayalam (Preferred)
Work Location: In person

Expected Start Date: 04/08/2025