Job Description

Job description:

We are seeking a motivated and detail-oriented person with 1+ years of experience to join our team. This role involves managing client inquiries, maintaining accurate records of interactions, and efficiently scheduling appointments and follow-ups. You will play a pivotal role in fostering strategic collaborations, driving sectoral engagement, and ensuring high-value outcomes for our clients and partners.

Key Responsibilities:

Reach out to potential clients to provide information, answer questions, and generate interest in our couple counseling and child counseling. Clearly explain counseling options, session formats, and pricing to interested individuals. Assist clients in scheduling counseling sessions and booking appointments with therapists. Build rapport and engage people through warm, empathetic, and professional conversations. Encourage individuals to take the next step, such as joining a webinar or booking a consultation. Follow up with registered webinar participants via calls, WhatsApp, and email. Accurately update and maintain records in the CRM system. Coordinate appointments and follow-ups to ensure a smooth and positive experience for clients. Address client concerns promptly and provide clear, helpful information about our counseling options. Help develop meaningful, long-term relationships with clients.

Required Skills:

Excellent verbal communication in English Strong, convincing, and interpersonal skills. High confidence and a positive attitude while speaking over the phone. Strong client relationship management and coordination skills. Basic computer knowledge (Google Sheets, CRM, etc.).

Qualifications:

Graduated in any discipline. 1 -3years of experience

MBA preferred

, with a specialization in

Marketing, Human Resources, Operations, or Business Strategy

(an added advantage).

Work Timings:

10:00 AM - 7:00 PM, Monday to Saturday Salary ?15,000 - ?35,000 per month One Sunday per month will be a working day, with a compensatory day off provided on the following day Work from Office - HSR Layout, Bangalore Job Type: Full-time
Job Type: Full-time

Pay: ?15,000.00 - ?35,000.00 per month

Application Question(s):

Female
Education:

Bachelor's (Preferred)
Experience:

Customer support: 1 year (Preferred)
Location:

Bangalore, Karnataka (Preferred)
Work Location: In person