We are hiring Customer Relationship Executives (CRE) for our insurance team. In this role, you will speak with customers over calls, explain insurance plans, support them with their policy needs, and ensure they have a smooth experience.
Key Responsibilities
Call customers for policy renewals, pending premiums, and follow up on insurance leads
Clearly explain policy features, premiums, coverage, exclusions, and benefits
Assist customers with KYC, documentation, policy updates, and basic claim-related queries
Maintain accurate policy details, call logs, and customer records in the system
Collect customer feedback and share important points with the team
Build trust through polite communication and regular follow-ups
Achieve daily/weekly calling and renewal targets
Requirements
Qualifications & Skills
Experience: Minimum 1 year in telecalling, customer service, insurance sales, or similar calling roles
Education: Graduation preferred
Skills Required:
Fluency in Gujarati (mandatory)
Good communication in Gujarati and basic Hindi/English
Strong phone-handling and active listening skills
Basic computer knowledge (Excel, Email)
Comfortable using CRM or policy management systems
Good time management and follow-up discipline
Job Type: Full-time
Pay: ₹12,000.00 - ₹30,000.00 per month
Work Location: In person
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