We are hiring a Customer Relationship Executive to manage customer communication, support sales teams, handle enquiries, and ensure a great experience for buyers and service customers.
Key Responsibilities
Customer enquiries receive & respond on call/WhatsApp
Follow-up on leads until final conversion
Handle service appointment reminders & customer updates
Maintain customer records, feedback & follow-up sheets
Coordinate between sales, service & accounts department
Share product info, offers, and finance options with customers
Resolve customer issues or escalate to concerned teams
Build long-term relationships with customers and walk-in visitors
Post-sale follow-ups & satisfaction calls
Candidate Profile
0.6 - 2 years
experience in automobile/telecalling/customer care
Strong communication skills (Hindi preferred, English added advantage)
Confident phone handling
Basic computer knowledge (Excel, WhatsApp, Email)
Customer-focused and positive attitude
Team coordination ability
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
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