Job Description

- Customer Relationship Associate

Position Overview

We are looking for a

Customer Relationship Associate

with maturity, warmth, and exceptional communication skills to build long-term trust and rapport with our valued clients. The role is best suited for a

woman professional aged 45 years or above

who naturally enjoys interacting with people, can engage in meaningful conversations, and creates a

positive, friendly, and welcoming environment

for customers in our luxury showroom.

Key Responsibilities

Greet and welcome customers warmly, making them feel comfortable and valued. Build strong, friendly, and long-lasting relationships with walk-in clients, ensuring they enjoy their in-store experience. Engage in conversations with customers in a polite, cheerful, and approachable manner. Support the sales team by keeping customers engaged while they explore collections. Maintain customer comfort--offer water, seating, and ensure a pleasant showroom atmosphere. Keep a mental record of repeat customers, remembering their preferences, families, and occasions. Convey trust and positivity, ensuring customers leave with a happy and memorable impression. Collect and share customer feedback with the management team for service improvement.

Qualifications & Skills

Preferably a

woman candidate aged 45 years or above

. Prior experience in

customer-facing roles

(hospitality, retail, front office, or similar) is an advantage. Pleasant, talkative, and naturally friendly personality. Ability to converse fluently in English and local languages (Telugu/Hindi). Well-groomed, with a professional yet approachable appearance. Patience, empathy, and an ability to connect with people from diverse backgrounds.

Personal Attributes

Warm, cheerful, and approachable. Strong people skills--enjoys meeting and talking with customers. Naturally positive and uplifting personality that enhances customer experience. Team player, willing to assist sales executives and managers in creating a customer-first culture.

Compensation & Benefits

Salary Range:

a,50,000 - a,80,000 per month

(based on experience & skills). Training in luxury customer service standards. * A respectful and comfortable working environment.