to manage and monitor outstanding payments and coordinate with customers for timely collections. The candidate will play a key role in maintaining smooth customer relationships and ensuring financial discipline in accounts receivables.
Key Responsibilities:
Follow up with customers regarding
outstanding payments
via calls, WhatsApp, and emails.
Maintain an updated
record of customer accounts, pending bills, and payment status.
Coordinate with the
accounts and billing team
to ensure accurate payment posting.
Share regular
payment reminders, SOA (Statement of Accounts),
and resolve customer queries.
Track and report
daily/weekly follow-up updates
to management.
Ensure collection within the
credit policy timelines
of each customer.
Maintain professional communication and build positive client relationships.
Requirements:
Basic knowledge of
accounts and billing process
(transport/logistics experience preferred).
Language Tamil, English & Hindi.
Strong communication skills in
English, Hindi, and Tamil (preferred).
Good computer skills (Excel, WhatsApp, Google Sheets).
Must be disciplined and capable of independent work from home.
Prior experience in