Job Description

Job Title

Credit Card Sales, Collection & Recovery Specialist (Male)

Location

Netaji Subhash Place, Pitampura, Delhi, 110034

Company

Valeur Fabtex

Job Type

Full-time

Key Responsibilities

Generate sales leads for bank credit cards; acquire new credit card applications and achieve monthly sales targets. Manage the collections of overdue credit card payments; follow up regularly with customers to ensure timely recoveries. Negotiate with credit card holders for payment, settlements or alternate repayment plans. Maintain and update records of collection activities, payments received, pending dues, negotiations, etc. Coordinate with internal teams (bank, credit department) to resolve disputes, rectify discrepancies. Monitor customer accounts, analyze aging reports, prioritize accounts based on risk. Ensure compliance with relevant regulations, company policies, and banking / credit norms. Achieve both sales and collection performance metrics & KPIs as specified by management. Provide excellent customer service, handling customer queries, complaints/objections effectively and professionally.
Required Skills & Qualifications

Education

: Minimum bachelor's degree in Finance, Commerce, Business Administration or related field. Strong verbal communication and negotiation skills. Good analytical skills; ability to interpret financial/credit data, aging schedules. Proficiency in MS Office (especially Excel) & comfortable with basic accounting / credit software. Good time management, organization, ability to handle multiple accounts. Result-driven, persistent, able to work under targets / pressure. Integrity and professionalism; ability to deal with sensitive financial information. Customer service orientation.
Preferred Qualifications / Experience

Prior experience (1-3 years or more) in credit card sales, banking collections, or financial services. Experience in managing large, delinquent portfolios. Familiarity with regulatory framework of credit cards in India. Experience working with CRM or collections software.
Job Type: Full-time

Pay: Up to ₹22,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person