Location: Tower-A, Bhutani Alphathum, Sector-90, Noida
Position Type: Full-Time
Exp:- 5 years
Salary:- 42 KPM
:
Seeking an experienced and dynamic Customer Relations & Project Coordinator to join our team. The ideal candidate will have a strong background in customer relationship management, project coordination to clients & Internal Team.
This role involves liaising with clients, managing project timelines, coordinating payments, and resolving client issues to ensure seamless project execution and high customer satisfaction.
Key Responsibilities:
=>Develop and maintain strong relationships with clients, understanding their needs and addressing their issues proactively
=>Coordinate with internal teams and vendors to ensure project deliverables are met ontime
=>Manage project timelines and ensure adherence to scheduled milestones
=>Oversee electrical underground cabling equipment, city gas pipeline understanding, and electrical substation coordination
=>Prepare and review reports, proposals, and documentation related to project progress
=>Facilitate client communication regarding project updates, payments, and new initiatives
=>Identify and resolve client issues promptly, ensuring customer satisfaction
=>Support the sales and marketing team with customer insights and feedback
=>Ensure compliance with safety standards and project specifications
Qualifications & Skills:
=>MBA in Customer Relations or Marketing
=>Minimum of 3 years of relevant experience in construction, real estate, or related fields
=>Understanding of MEP systems, electrical cabling, city gas pipelines, and substations
=>Excellent interpersonal, communication, and negotiation skills
=>Ability to manage multiple projects and meet deadlines
=>Problem-solving mindset with a customer-centric approach
=>Knowledge of project management tools and software
Experience:
=>Prior experience in builder/real estate projects execution is preferred
=>Experience with electrical systems, gas pipelines, and substations will be an added advantage
Email Resume:-
shilpig.hr@gmail.com
Whatsapp at:- 9315173463
https://www.linkedin.com/in/shilpi-goel-56a79b15/
Job Type: Full-time
Pay: ?35,000.00 - ?42,000.00 per month
Work Location: In person
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