Customer Relations Manager
Job Description
Company Description Nanavati Toyota is a one-stop solution for all vehicle-related requirements. We aspire to deliver the best customer experience to every customer. We don\'t just sell cars, we help our customers buy the car they need. Our commitment to customer satisfaction has made us one of the most trusted brands in the automobile industry. Role Description This is a full-time on-site role for a Customer Relations Manager located in Surat. The Customer Relations Manager will be responsible for maintaining effective communication with customers, ensuring customer satisfaction, and resolving customer complaints. The manager will be responsible for leading a team of customer service representatives, providing coaching and support to ensure retention and satisfaction levels are maintained. Qualifications Excellent verbal and written communication skills Strong leadership and managerial skills Ability to interact with customers in a professional and positive manner Excellent problem-solving and conflict resolution skills Experience in customer service, preferably in the automobile industry Proficiency in customer relationship management software Bachelor\'s degree in Business Administration or a related field Fluency in multiple languages is an advantage
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Job Detail
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Job IdJD3250472
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSurat, Gujarat, India
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EducationNot mentioned
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ExperienceYear