We're seeking a highly skilled and customer-focused Customer Relations Executive to join our team at Kalliyath Sanitations. As a key member of our customer relations team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and building strong relationships.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate information about our sanitation services and products
- Build and maintain strong relationships with customers
- Handle customer complaints and concerns with empathy and professionalism
- Collaborate with internal teams to resolve customer issues
- Maintain records of customer interactions and feedback
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution skills
- Ability to work in a fast-paced environment
- Customer-centric approach
- Proficiency in handling customer relationship management software
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a dynamic team
- Professional growth and development opportunities
If you're passionate about delivering exceptional customer service and building strong relationships, Apply now to join our team as a Customer Relations Executive.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?25,000.00 per month
Language:
English (Preferred)
Work Location: In person
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