Job Description

- Customer Relationship Executive (CRE)

Location:

Jaipur

Brand:

Zaribari - Luxury Fashion

At

Zaribari

, we believe that luxury is not just in the garment--it is in every detail of the customer journey. We are seeking a

Customer Relationship Executive (CRE)

who will serve as the

face and voice of the brand

, ensuring that each interaction is warm, seamless, and reflective of the exclusivity our clients deserve.

Key Responsibilities

Luxury Communication:

Respond to client inquiries on

WhatsApp, Instagram, and other platforms

with promptness, warmth, and sophistication.

Personalized Appointments:

Arrange and manage appointments for

consultations, fittings, and private viewings

, ensuring a smooth and memorable client experience.

Concierge-Style Follow-Ups:

Maintain ongoing communication with clients through

follow-up calls and messages

, offering gentle reminders and thoughtful updates.

Client Relationship Management:

Build long-lasting relationships by understanding client preferences and anticipating their needs.

Seamless Coordination:

Liaise with the

design and sales teams

to ensure every client request is met with precision and care.

Brand Representation:

Uphold the values of

luxury, discretion, and exclusivity

in every interaction.

Ideal Candidate Qualities

Polished, well-spoken, and client-centric with a natural flair for hospitality. Exceptional communication skills in

English and Hindi

; poised and graceful in tone. Organized and detail-oriented with the ability to manage multiple client requests. Tech-savvy, proficient in

WhatsApp Business, Instagram, and CRM systems

. A warm personality with the ability to make clients feel valued and at ease.

Preferred Qualifications

Graduate in

Hospitality, Luxury Management, Fashion Communication, or related fields

. 1-2 years of experience in

luxury retail, premium hospitality, or client relations

. Prior exposure to

fashion, couture, or luxury services

will be highly valued.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Paid time off Work from home
Work Location: In person