Customer Relations Executive

Year    Raurkela, OR, IN, India

Job Description

CRE RESPONSIBILITIES:



Warmly greet and welcome every customer entering the store.

Understand customer needs and direct them to the appropriate section or sales executive.

Maintain a pleasant and professional demeanor to enhance the store's brand image.

Build rapport with customers and ensure a personalized shopping experience.

Handle customer inquiries, complaints, or concerns promptly and efficiently.

Collect and maintain customer data for loyalty programs and follow-up.

Ensure the customer waiting area is comfortable, clean, and well-maintained.

Coordinate with the sales and service teams to ensure seamless customer service.

Assist in organizing in-store events and promotional activities.

Follow up with customers post-sale to ensure satisfaction and gather feedback.

Job Type: Full-time

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits:

Leave encashment Provident Fund
Language:

Odia (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD5079431
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Raurkela, OR, IN, India
  • Education
    Not mentioned
  • Experience
    Year