. The role involves assisting customers, resolving queries, and ensuring a smooth communication experience. Candidates must have good Hindi & English speaking skills and basic computer knowledge.
Responsibilities:
Handle voice-based customer interactions professionally
Understand customer issues and provide effective solutions
Maintain call records and coordinate with internal teams
Ensure customer satisfaction and follow process guidelines
Requirements:
Good communication (Hindi & English)
Fresher or experienced both can apply
Comfortable with rotational shifts