Job Description

Responsibilities:

Convert inquiries into confirmed bookings through effective communication and persuasive skills. Handle client inquiries promptly and provide accurate information about our services. Schedule and conduct direct meetings with clients to understand their requirements and provide personalized solutions. Manage online appointments with clients and maintain a professional and helpful demeanor. Utilize CRM software to efficiently track and manage client interactions and maintain accurate records. Address client concerns, complaints, and inquiries, ensuring timely resolution and client satisfaction. Stay updated on industry trends, competition, and market demands to provide valuable insights to clients.

Requirements:

Graduation or Post Graduation 2 years of experience in customer relations in NBFC, Banking, Insurance, Photography, and Event management field is preferred. Excellent verbal and written communication skills in English. Strong interpersonal skills with the ability to build and maintain effective relationships. Exceptional problem-solving and conflict resolution abilities. Attention to detail and excellent organizational skills.
Candidates with extensive experience may be offered a higher salary package.

We look forward to welcoming the right candidate to our team!

Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Ability to commute/relocate:

Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

total work: 2 years (Preferred)
Language:

English (Preferred)
Work Location: In person