Customer Relation Executive

Year    TN, IN, India

Job Description

Duties and Responsibilities



Post-service follow-up with the customer.

Update customer feedback to the team & management, discuss in CLF meeting, escalate information related to customer dissatisfaction to dealer if not resolved at workshop

Follow up with customers after service completion to ensure their satisfaction and address any post-service concerns. Handle customer conflicts professionally

Maintain accurate customer records, analyse reports & discuss with team

Ensure that dissatisfied customers are attended to their entire satisfaction at workshop

Job Type: Full-time

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

Paid time off
Work Location: In person

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Job Detail

  • Job Id
    JD4849974
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year