Customer Relation Executive

Year    TN, IN, India

Job Description

Job post summary



Female candidate

Pay:

?15,000.00 - ₹18,000.00 per month

Job description:

Job Title: Jewellery Field Executive



Industry:

Jewellery / Luxury Goods

Location:

Madurai

Job Type:

Full-time

Age Group:

25-35 years

Experience:

1-3 years (preferred)

Salary:

? 15000 - ₹ 18000 per month + Travel Allowance + Incentive

About the Role:



We are hiring a

female field executive

with a two-wheeler for our growing jewellery business. The role involves visiting clients, coordinating with stores/workshops, handling jewellery samples (with full security protocol), and supporting sales/marketing teams on-ground.

Main Responsibilities



Book appointments for high-end or VIP clients

Generate new leads and potential clients

Follow up with leads to turn them into clients

Work towards and meet set sales or service targets

Keep in touch with existing clients regularly

Maintain and grow the customer base

Build strong relationships with clients through good service

Plan and organize special events for client engagement

Key Responsibilities:



Visit clients/customers for jewellery viewings or pick-ups (B2B or B2C) Coordinate between showroom Safely transport small jewellery items or samples (as per company SOPs) Assist with client communication, appointments, and follow-ups Support marketing campaigns by distributing promotional materials Maintain accurate records of visits, items handled, and client feedback Represent the brand professionally and courteously during field visits

Eligibility Criteria:



Female candidates only

(age: 25-35 years) Graduates preferred Strong communication and interpersonal skills Neat, presentable, and comfortable working with premium/luxury clients Prior experience in jewellery, fashion, or luxury retail is a

plus


Perks & Benefits:



Fuel or travel allowance

Performance-based incentives Company mobile SIM and/or expense reimbursement (if applicable) Opportunity to grow in the jewellery/luxury retail sector

Safety & Training:



Full training on jewellery handling and delivery process ID cards, tamper-proof packaging, and customer verification protocols provided Emergency support contacts and real-time location tracking (where needed)
Job Type: Full-time

Benefits:

Cell phone reimbursement
Work Location: In person

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4742311
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year