Handle inbound calls from customers, addressing their queries, and requests.
Effective in handling customers via by sending Emails and Chats
Make outbound calls to potential and existing customers for Customer Needs
Actively listen to customer needs, identify opportunities to upsell or cross-sell relevant products or services.
Proficiency in using CRM and telephony systems.
Resolve customer issues and complaints effectively.
Adhere to company policies, procedures, and quality standards.
Required Skills and Qualifications:
Female Candidate with Excellent Communication In English and Tamil is required...
HINDI will be an added advantage* Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Ability to multitask and prioritize tasks effectively.
Proficiency in using CRM and telephony systems.
High school diploma or equivalent
NO WORK FROM HOME
PREFERABLE
FEMALE CANDIDATES
Work Location: KILPAUK, CHENNAI
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Leave encashment
Paid sick time
Paid time off
Provident Fund
Education:
Higher Secondary(12th Pass) (Preferred)
Work Location: In person
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