, we are an event management company that turns ideas into unforgettable experiences. From corporate events and product launches to weddings and celebrations, we create moments that matter.
We are looking for a dynamic and client-focused
Customer Relations Executive
to strengthen our relationship with clients and ensure seamless service delivery.
Key Responsibilities
Act as the
primary point of contact
for clients, addressing their queries, concerns, and requirements.
Build and maintain
strong, long-term relationships
with new and existing clients.
Understand client needs and coordinate with internal teams to ensure smooth execution of events.
Handle
client feedback
effectively and provide solutions to enhance customer satisfaction.
Efficiency in
follow-ups, lead nurturing, and upselling services
Represent the company in a
professional and courteous manner
at meetings, site visits, and events.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Ability to commute/relocate:
Thiruvalla, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Customer relationship management: 1 year (Required)
Language:
English (Required)
Willingness to travel:
25% (Required)
Work Location: In person
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