Customer Relation Executive

Year    Kollam, KL, IN, India

Job Description

Your responsibilities include ensuring the front desk welcomes guests positively and executing all administrative tasks to the highest quality standards.

Greet and welcome guests as soon as they arrive at the office.

Maintain logbook with visitors' details.

Notify company personnel of visitor arrival.

Maintain security and telecommunications systems.

Explaining services and introducing different packages.

Provide visitors with an appropriate answer for all their inquiries.

The answer, screen, and forward incoming phone calls as necessary.

Maintain employee and department directories.

Receive, sort, and distribute daily mail/deliveries.

Daily monitoring of the status of digital promotions and maintaining constant contact with digital marketing team.

Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Contribute to team effort by accomplishing related results as needed.

Order front office supplies and keep the inventory of stock.

Update calendars and schedule meetings.

Perform other clerical duties such as filing, photocopying, transcribing, and faxing.

Ensuring security and confidentiality: You'll be responsible for maintaining the security of the reception area and ensuring only authorized individuals have access. Additionally, you'll handle sensitive and confidential information, maintaining confidentiality at all times.

Providing administrative support: You'll provide general administrative support to the architects and other staff members. This could involve tasks such as organizing travel arrangements, preparing documents, and maintaining office supplies.

Displaying professionalism and positive attitude: It's essential to maintain a professional and positive demeanor as a receptionist. You'll represent the architectural firm's image and create a positive first impression for clients and visitors.

Job Type: Full-time

Pay: From ?15,000.00 per month

Benefits:

Leave encashment Paid sick time
Experience:

Customer service: 1 year (Preferred) total work: 2 years (Preferred)
Language:

English (Required)
Location:

Kollam, Kerala (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4607949
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kollam, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year