Job Description

Job Title:

Customer Relationship Executive (CRM)

:

We are looking for a

Customer Relationship Executive

to manage and maintain our

CRM system

and handle

customer follow-up communications

. The role focuses on coordinating leads, updating records, and ensuring timely follow-ups to support the sales team.

Key Responsibilities:

Manage and update customer details in the

CRM system

Handle

follow-up calls, WhatsApp messages, and emails

with leads and existing customers Track enquiries, site visits, and customer responses Coordinate with the sales team for lead status and closures Ensure accurate documentation and data entry Maintain strong relationships with customers through regular follow-ups Generate basic reports from CRM when required

Skills & Requirements:

Good communication skills (English & Malayalam preferred) Basic knowledge of

CRM software / MS Excel

Organized, detail-oriented, and follow-up focused Ability to handle multiple leads and tasks efficiently Experience in real estate or customer handling is an added advantage

Support & Training:

Proper training will be provided

Full support from the sales and management team
About the Company
Blaze Consultancy is a well-established project management and engineering firm based in Kakkanad. We operate across multiple verticals including Project Management Consultancy (PMC), Interior Design & Execution, and Real Estate Advisory, offering end-to-end solutions under one roof.
As authorized channel partners for leading builders across Kerala, we deal in a wide range of residential and commercial properties, from apartments and villas to premium office spaces and retail developments. Our strong builder network and market expertise enable us to offer clients the best options, transparent guidance, and professional support throughout the buying process.
At Blaze Consultancy, we combine engineering expertise with market insight, making us a trusted name for both developers and customers. With a growing property portfolio, structured systems, and continuous expansion, we provide an excellent platform for ambitious individuals looking to build a successful career in real estate and project management.
Join us to be part of a fast-growing, professional organization that values performance, learning, and long-term growth.

Job Type: Full-time

Pay: ?9,177.61 - ?20,000.00 per month

Work Location: In person