Handle inbound and outbound customer calls regarding business loan inquiries
Explain loan products, eligibility criteria, interest rates, and repayment terms to customers
Guide customers through the loan application process
Follow up with leads and maintain regular communication with prospects
Assist in documentation and coordinate with internal departments
Resolve customer complaints and escalate complex issues as needed
Maintain accurate records of customer interactions and transactions
Build and maintain strong relationships with customers
Requirements
+2 / Degree
Strong communication skills (verbal and written)
Basic knowledge of financial products or willingness to learn
Good interpersonal skills and a customer-first attitude
Ability to work under pressure and meet targets
Proficient in MS Office (Excel, Word, Email)
Languages: Proficiency in [English + regional/local language] preferred
Perks and Benefits
Attractive incentives based on performance
On-the-job training and career development
Friendly and growth-oriented work environment
Education:
+2 / Degree
Experience:
Fresher / 1+ year
Salary offer:
?15000 + Incentives
Job Location:
Thrissur, Malappuram & Palakkad
MALE / FEMALE CANDIDATES
TWO WHEELER REQUIRED
Job Types: Full-time, Permanent, Fresher
Pay: From ?15,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Application Question(s):