Job Description

We are looking for a proactive and customer-focused Customer Relation Executive to join our team. This role involves managing client communication, providing support, and ensuring a smooth customer experience.

Female candidates are encouraged to apply.

Key Responsibilities :

Handle inbound and outbound client communication via phone, email, and chat
Maintain positive relationships with customers by providing timely support

Understand client needs and coordinate with internal teams Document customer interactions and maintain CRM records Assist in resolving queries and escalating issues when required Maintain professionalism and deliver high-quality customer service

Skills & Qualifications

0-1 year of experience (Freshers can apply) Excellent verbal and written communication skills Good interpersonal skills and customer-focused attitude Basic computer proficiency (MS Office, email, CRM tools preferred) Ability to multitask and work in a fast-paced environment Pleasant personality and strong work ethic

How to Apply

Send your resume to: hr@trogonmedia.com
Contact: +91 9645801100

Job Type: Full-time

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits:

Cell phone reimbursement Paid time off
Work Location: In person