Job Description

Associate - Client relations

- This role is an integral part of our ERP project management team in work allocation for software developers and client management.

Requirements:

Minimum 6 months experience in client/ customer management

Education : MBA (Marketing)

Excellent communication skills in English is mandatory

Client handling ability Logical thinking

Male candidates only

Core responsibilities with regard to team work allocation includes the following:

Discussion and analysis of new requirements and support activities of the project with team leaders and developers. Timely status update to the team leaders and client regarding pending tasks Daily stand up meeting coordination for support activities Jira management
Client Management responsibilities

Client communication through calls, mails, WhatsApp etc. User story management Weekly sprint meeting with client Ticketing system management User training based on new releases
Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Leave encashment Paid time off Provident Fund
Experience:

Client/customer management: 1 year (Preferred)
Language:

Hindi (Preferred) English (Required)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Willingness to travel:

25% (Required)
Work Location: In person