Customer Relation Executive

Year    KL, IN, India

Job Description

Key Responsibilities

:

Sales and Business Development

:
Achieve collection targets for assigned streams.

Lead Generation

:
Generate leads through cold calls and various activities.

Walk-ins and Counseling

:
Attend walk-in inquiries and provide counseling for various products.

Conversion of Inquiries

:
Convert inquiries into enrollment or revenue opportunities.

Captive Students and Referrals

:
Work on upgrades for existing students and referrals.

Follow-Ups

:
Conduct follow-ups for telephonic/online inquiries.

Maintaining Conversion Rates

:
Maintain good conversion rates (with an average of 80% across the state).

Fee Collections

:
Ensure timely collection of student fees and manage follow-ups.

Revenue Targets

:
Achieve weekly, monthly, quarterly, and yearly revenue targets for assigned products.

Database Maintenance

:
Regularly update and maintain the database through calls.

Coordination

:
Coordinate with Area Office for maintenance and related activities.

Record Keeping & Reporting

:
Maintain sales records and regularly update sales figures and reports.

Marketing & Promotions

:
Participate in in-house marketing activities and sales promotions.

Reporting & Analysis

:
Prepare daily, weekly, and monthly reports and analyze data for performance improvements.

Competitive Analysis

:
Monitor competitors and provide updates.

Team Building

:
Work toward team development and collective achievement of team targets.

Let me know if you need any more revisions or details to be added!

Job Type: Full-time

Pay: From ?15,000.00 per month

Schedule:

Day shift Morning shift
Work Location: In person

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Job Detail

  • Job Id
    JD3800206
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year